FAQs & Troubleshooting
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MFC-9420CN
298 Results
31.
All print jobs are aborted and nothing is printed. (Linux)
32.
Download a file from the "Downloads" section and save it to Windows 8 computer.
33.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
34.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
35.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
36.
Which E-mail packages are compatible with ControlCenter3?
37.
How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
38.
When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
39.
When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
40.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
41.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
42.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
43.
"Paper Jam C" error appears on the LCD. What should I do?
44.
How do I cancel print jobs using the control panel?
45.
What is the printable area per page?
46.
What is the BRAdmin Professional software used for?
47.
What is the recommended paper?
48.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
49.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
50.
I'm using Macintosh. What is the PreScan option used for?
51.
When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
52.
Uninstall printer drivers (Linux)
53.
When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
54.
Can I print from and scan to iPhone, iPod touch and iPad?
55.
I am sharing my Brother machine. I can print but cannot scan.
56.
Check the IP addresses of your PC and the Brother machine
57.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
58.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
59.
When printing multiple copies of a Microsoft® Excel file, the print speed is very slow. What can I do?
60.
Scan a document into PaperPort® using the TWAIN driver.