FAQs & Troubleshooting
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MFC-9330CDW
308 Results
1.
Replace Drum
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
Configure and use the Scan to Network feature (For Windows)
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
Load paper in the paper tray
9.
What is Brother Web Connect?
10.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
11.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
12.
What is Brother iPrint&Scan?
13.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
14.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
15.
Can I print from or scan to Android™ Smartphone?
16.
The color of your printouts is not what you expected
17.
Replace WT (waste toner) Box
18.
I keep getting the error message "Authenticate Err (Authentication error)".
19.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
20.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
21.
The printer status is Offline or Paused.
22.
Colored streaks or bands down the page
23.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
24.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
25.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
26.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
27.
Adjust color settings by using the custom setting in the printer driver
28.
Replace PF Kit xx
29.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
30.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.