FAQs & Troubleshooting
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MFC-8860DN
305 Results
1.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
2.
The faxes I receive, copies I make and/or the documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
5.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
6.
I cannot install Brother drivers on Debian 10 or later (Linux)
7.
What is Brother iPrint&Scan?
8.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
9.
The printer status is Offline or Paused.
10.
Scan and save a document in PDF format (Scan to File)
11.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
12.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
13.
How to identify your Operating System (OS).
14.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
15.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
16.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
17.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
18.
Discover the MAC address of the Brother network card
19.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
20.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
21.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
22.
Can I print from and scan to iPhone, iPod touch and iPad?
23.
When I send a fax from the machine, an error "not register." or "not registered." is displayed.
24.
Can I set my Brother machine to forward the faxes I receive to another location?
25.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
26.
What is the difference between the toner cartridge and the drum unit?
27.
Configure and use the Scan Key Tool (Linux)
28.
What driver package format is supported by my Linux distribution?
29.
Install the built-in drivers (For Windows 8 and Windows 10)
30.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.