FAQs & Troubleshooting
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MFC-7420
290 Results
1.
What driver package format is supported by my Linux distribution?
2.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
3.
Scan and save a document in PDF format (Scan to File)
4.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
5.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
8.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
9.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
10.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
11.
Does NC-2200w work with Windows Vista?
12.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
13.
What are the recommended specifications for the paper I should use on my product?
14.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
15.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
16.
Load paper.
17.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
18.
I cannot scan when using SELinux (Security-Enhanced Linux)
19.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
20.
I cannot install Brother drivers on Debian 10 or later (Linux)
21.
Pre-Required Procedures (Linux)
22.
Change the quality of the faxes I send (Fax Resolution).
23.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
24.
Change the printer driver settings (Windows/macOS)
25.
The paper is skewed when it's printed.
26.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
27.
Scan multiple pages into one file instead of each scan being saved as a separate file.
28.
How do I load legal size paper in the paper tray?
29.
Load envelopes, labels, or thick paper into the manual feed slot.
30.
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?