FAQs & Troubleshooting
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MFC-7220
278 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
3.
Change the printer driver settings (Windows/macOS)
4.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
5.
Does NC-2200w work with Windows Vista?
6.
Printing on thick paper or transparencies.
7.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
8.
How to identify your Operating System (OS).
9.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
10.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
11.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
What driver package format is supported by my Linux distribution?
15.
Can I print from or scan to Android™ Smartphone?
16.
The printer status is Offline or Paused.
17.
How do I load legal size paper in the paper tray?
18.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
19.
How do I clean white or black spots on printed documents?
20.
How can I improve poor print quality ?
21.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
22.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. What can I do?
23.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
24.
I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?
25.
How can I change the print resolution?
26.
"Paper Jam Tray" error appears on the LCD. What should I do?
27.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
28.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
29.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
30.
Pre-Required Procedures (Linux)