FAQs & Troubleshooting
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MFC-6490CW
347 Results
1.
How can I print, fax, copy and scan using A3/Ledger size paper?
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
What is Brother iPrint&Scan?
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
10.
When I make a copy the image or text is cut off. What can I do?
11.
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
12.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
13.
Can my Brother machine print a report to verify a fax I sent was received?
14.
Pre-Required Procedures (Linux)
15.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
16.
Download a file from the "Downloads" section and save it to Windows 8 computer.
17.
Stop my Brother machine from automatically redialing a number.
18.
Delete numbers stored in my Brother machine's Caller ID History.
19.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
20.
Print using only the black ink cartridge when the Color cartridges have run out.
21.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
22.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
23.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
24.
I'm using Windows XP. I cannot scan with the USB cable.
25.
Configure and use PC-FAX (CUPS) (Linux)
26.
What driver package format is supported by my Linux distribution?
27.
I cannot print using my Brother machine on a wireless network (Windows)
28.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
29.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
30.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.