FAQs & Troubleshooting
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MFC-640CW
301 Results
1.
The printer status is Offline or Paused.
2.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
3.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
4.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
5.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
6.
I'm using Mac OS® X. I cannot locate my Brother machine from "Printer Setup Utility" or the web browser (Safari). Why?
7.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
8.
What driver package format is supported by my Linux distribution?
9.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
10.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
11.
I cannot print using my Brother machine on a wireless network (Windows)
12.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
13.
What is Distinctive Ring and how do I program it?
14.
I'm using Macintosh. What is the PreScan option used for?
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
Wireless setup is requesting a WPS PIN to complete the setup
17.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
18.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
19.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
20.
How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
21.
One or more of my colors are not printing (blank). What can I do?
22.
My FAX/MFC will not Dial. Why?
23.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
24.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
25.
What is the Network Shared printing?
26.
Why is it necessary for my machine to go through regular cleaning cycles?
27.
Cannot print after a Windows 10 update (June 2020)
28.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
29.
When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
30.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)