FAQs & Troubleshooting
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MFC-5490CN
320 Results
1.
Load paper in the paper tray
2.
How do I load envelopes into my machine?
3.
Can I print from or scan to Android™ Smartphone?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
One or more of my colors are not printing (blank). What can I do?
6.
What is Brother iPrint&Scan?
7.
Paper Jam
8.
I still receive the error message "Paper Jam" after I removed the jammed paper.
9.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
10.
I am asked to enter a password when starting the Remote Setup application. What is the password?
11.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
12.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
13.
Replace Ink
14.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
I cannot send a fax using PC-FAX (Windows 10)
16.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
17.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
18.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
19.
My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
20.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
21.
Print using only the black ink cartridge when the Color cartridges have run out.
22.
How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)
23.
Forward a fax to another fax machine when my machine has a mechanical problem.
24.
Can I confirm that the FAX was sent correctly?
25.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
26.
Cannot print after a Windows 10 update (June 2020)
27.
Pre-Required Procedures (Linux)
28.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
29.
Print a web page from iPrint&Scan when using an Android™ mobile device.
30.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.