FAQs & Troubleshooting
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MFC-5490CN
320 Results
1.
My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
2.
Load paper in the paper tray
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
5.
Pre-Required Procedures (Linux)
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
One or more of my colors are not printing (blank). What can I do?
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
11.
Replace Ink
12.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
14.
What is Brother iPrint&Scan?
15.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
18.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
19.
Print using only the black ink cartridge when the Color cartridges have run out.
20.
How do I know which side up my photo paper should be in the tray?
21.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
22.
The printer status is Offline or Paused.
23.
Scan and save a document in PDF format (Scan to File)
24.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
25.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
26.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
27.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
28.
ControlCenter3 displays a blank screen at startup (Windows)
29.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
30.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.