FAQs & Troubleshooting
Popular |
MFC-490CW
338 Results
1.
What is Brother iPrint&Scan?
2.
I cannot print using my Brother machine on a wireless network (Windows)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
5.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
Print using only the black ink cartridge when the Color cartridges have run out.
8.
Paper Jam
9.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
10.
Cannot print after a Windows 10 update (June 2020)
11.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
12.
The printer status is Offline or Paused.
13.
Can third party ink be used to refill the ink cartridges?
14.
One or more of my colors are not printing (blank). What can I do?
15.
When I print, the pages are smudged with ink. What should I do?
16.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
17.
Wireless setup is requesting a WPS PIN to complete the setup
18.
Delete print jobs from the print queue.
19.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
20.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
21.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
22.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
23.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
24.
Scan and save a document in PDF format (Scan to File)
25.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
26.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
27.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
28.
ControlCenter3 displays a blank screen at startup (Windows)
29.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
30.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.