FAQs & Troubleshooting
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MFC-4800
184 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Pre-Required Procedures (Linux)
3.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
4.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
5.
What driver package format is supported by my Linux distribution?
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
8.
Can I print from or scan to Android™ Smartphone?
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
11.
The machine does not print anything.
12.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
13.
Delete print jobs from the print queue.
14.
The printer status is Offline or Paused.
15.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
16.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
17.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
20.
Can I reduce the size of a received fax on this machine?
21.
Functions supported in the Windows 7 built-in drivers
22.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
23.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
24.
What is Distinctive Ring and how do I program it?
25.
What can happen if the wrong paper is used in your machine.
26.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
27.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
28.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
29.
Configure and use PC-FAX (CUPS) (Linux)
30.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)