FAQs & Troubleshooting
Popular |
MFC-3100C
123 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from or scan to Android™ Smartphone?
3.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
4.
How to identify your Operating System (OS).
5.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
6.
The printer status is Offline or Paused.
7.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
8.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
9.
Windows 10 Support Information
10.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
I cannot print from my computer via USB.
13.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
14.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
Cannot print after a Windows 10 update (June 2020)
17.
Install the built-in drivers (For Windows 8 and Windows 10)
18.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
19.
Do I need a telephone line to send and receive faxes with my Brother machine?
20.
Change the printer driver settings (Windows/macOS)
21.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
22.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
23.
Windows 7 Support Information
24.
Why doesn't my Brother machine have a dial tone?
25.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
26.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
27.
Scan a document using "Scanner and Camera Wizard" in Windows XP
28.
Scan an image and insert it in a Windows XP application
29.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
30.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?