FAQs & Troubleshooting
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HL-5150D
131 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I change the print server password?
3.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
4.
What is the BRAdmin Professional software used for?
5.
Does NC-2200w work with Windows Vista?
6.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
7.
Can I print from DOS applications?
8.
How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
9.
The printed letters are slanted, positioned incorrectly.
10.
Cannot print after a Windows 10 update (June 2020)
11.
All print jobs are aborted and nothing is printed. (Linux)
12.
Delete print jobs from the print queue.
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
15.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
16.
What are the expected yields of the consumables?
17.
How do I factory reset the print server?
18.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
19.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
20.
Where can I get the drivers and utilities that work with Mac OS X 10.6?
21.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
22.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
23.
I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
24.
Lines appears across the page.
25.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
26.
The image is ghosted.
27.
I cannot install the driver when using the Driver Install Tool. (Linux)
28.
What driver package format is supported by my Linux distribution?
29.
Paper size settings are unavailable when I print from OpenOffice (Linux)
30.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)