FAQs & Troubleshooting
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FAX-1360
44 Results
1.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed the ink cartridge?
2.
When I print, the pages are smudged with ink. What should I do?
3.
Can I still receive faxes or calls when the machine is switched off?
4.
What is the "Station ID" and how do I set it?
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
6.
Can I use voice mail on the same line as my Brother machine?
7.
The monochrome copies I make are too light. What can I do?
8.
Improve poor print quality.
9.
Can third party ink be used to refill the ink cartridges?
10.
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
11.
How do I clean the Scanner to improve the copy or fax quality?
12.
The keys on the control panel do not respond.
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
My machine does regular cleaning cycles in the night. How can I correct this?
15.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
16.
Can I program my Brother machine to forward the faxes I receive to another location?
17.
I cannot pull the paper tray out of my machine. What can I do?
18.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty Black". What can I do?
19.
What is Distinctive Ring and how do I program it?
20.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
21.
Why doesn't the machine answer when receiving a call?
22.
How do I clear the message "Awaiting Redial"?
23.
Can I print from or scan to Android™ Smartphone?
24.
I can receive a fax, but cannot receive a telephone call.
25.
Why doesn't my Brother machine have a dial tone?
26.
Verify if the Brother machine has a dial tone
27.
Set up an answering machine (TAD) to work on the same line as the Brother machine.
28.
Set the date and time
29.
How do I replace the Ink Cartridge?
30.
When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?