FAQs & Troubleshooting
Popular |
DS-700D
57 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Download a file from the "Downloads" section and save it to Windows 8 computer.
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
How to identify your Operating System (OS).
5.
Install PaperPort™ 12SE onto Windows 10.
6.
Scan a document in Windows 8 and Windows 10.
7.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
8.
I cannot open the scanned document (For Macintosh).
9.
The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
10.
Clean the scanner. (For Macintosh)
11.
I cannot open the scanned document (For Windows).
12.
File size of the scanned document.
13.
Calibrate your scanner. (For Macintosh)
14.
What paper sizes are available in DSmobileSCAN II?
15.
What is DSmobileSCAN II software?
16.
Install the scanner driver (For Windows)
17.
I am scanning documents smaller than letter size, such as receipts, and they all come through with a black background (For Windows).
18.
When I calibrate I get a "White-only" calibration message.
19.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
20.
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
21.
The Brother scanner does not appear in the "Print & Fax", "Print & Scan" or "Printers & Scanners" Utility. (Mac OS X 10.4 -10.10)
22.
Open the Control Panel (For Windows)
23.
I can no longer choose the program I want to use to scan a document. (For Windows)
24.
Install the DSmobile Scan application. (For Windows users only)
25.
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)
26.
Uninstall the scanner driver (For Windows)
27.
Open the "Scanners and Cameras" and Properties.
28.
Calibrate your scanner. (For Windows)
29.
Can I scan a business card?
30.
Is my scanner compatible with Macintosh?