FAQs & Troubleshooting
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DCP-L2640DW
143 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
(Video) Paper is Jammed in the 2-sided Tray
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
(Video) Set up your Brother machine
5.
What driver package format is supported by my Linux distribution?
6.
I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
7.
(Video) Paper is Jammed inside the Machine
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
10.
I cannot save a file downloaded from the Brother support website (For Windows)
11.
Install the Brother Mobile Connect application (for mobile device)
12.
Toner Low or Prepare New Toner Cartridge
13.
(Video) Paper is Jammed in the Back of the Machine
14.
What is the default password for my Brother machine?
15.
(Video) Paper is Jammed in the Paper Tray
16.
Can I use non-Brother or third party supplies with the Brother machine?
17.
Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
18.
My Brother machine could not be found over the network when I installed drivers on my computer.
19.
The printer status is Offline or Paused.
20.
Document Jam
21.
(Video) Document is Jammed under the Document Cover
22.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
23.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
24.
Media Type Mismatch or Media Mismatch
25.
(Video) Load an Envelope (Manual Feed Slot)
26.
What is the default password for my BRAdmin or Web Based Management?
27.
Drum End Soon
28.
What is the recommended paper?
29.
Black lines down the page
30.
The scanning speed is slow when scanning from my machine. (Windows)