FAQs & Troubleshooting
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DCP-J315W
263 Results
31.
I cannot remove red-eye.
32.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
33.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
34.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
35.
I cannot print using my Brother machine on a wireless network (Mac)
36.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
37.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
38.
I cannot make borderless prints.
39.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
40.
My machine does regular cleaning cycles in the night. How can I correct this?
41.
One or more of my colors are not printing (blank). What can I do?
42.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
43.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
44.
I cannot install Brother drivers on Debian 10 or later (Linux)
45.
Print using only the black ink cartridge when the Color cartridges have run out.
46.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
47.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
48.
I cannot print using my Brother machine on a wireless network (Windows)
49.
What is Brother iPrint&Scan?
50.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
51.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
52.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
53.
The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
54.
The edge of glossy paper is smudged.
55.
Change the printer driver settings (Windows/macOS)
56.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
57.
Cover is Open
58.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
59.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
60.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.