FAQs & Troubleshooting
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DCP-6690CW
295 Results
1.
One or more of my colors are not printing (blank). What can I do?
2.
Scan multiple pages into one file instead of each scan being saved as a separate file.
3.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
7.
Replace Ink
8.
How can I print, fax, copy and scan using A3/Ledger size paper?
9.
What driver package format is supported by my Linux distribution?
10.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
11.
How do I load envelopes into my machine?
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
Print using only the black ink cartridge when the Color cartridges have run out.
14.
The LCD displays an error code (number). What does it mean?
15.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
16.
Can I print from or scan to Android™ Smartphone?
17.
The printer status is Offline or Paused.
18.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
19.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
20.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
21.
Can I print from and scan to iPhone, iPod touch and iPad?
22.
Change the printer driver settings (Windows/macOS)
23.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
24.
When I print, the pages are smudged with ink. What should I do?
25.
I cannot install Brother drivers on Debian 10 or later (Linux)
26.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
27.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
28.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
29.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
30.
I cannot print using my Brother machine on a wired network. (Windows/macOS)