FAQs & Troubleshooting
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DCP-585CW
289 Results
1.
How do I know which side up my photo paper should be in the tray?
2.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
3.
What is Brother iPrint&Scan?
4.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Can third party ink be used to refill the ink cartridges?
7.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
8.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
9.
Print using only the black ink cartridge when the Color cartridges have run out.
10.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
11.
Pre-Required Procedures (Linux)
12.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
13.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
14.
Can I print from or scan to Android™ Smartphone?
15.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
16.
I cannot remove red-eye.
17.
What driver package format is supported by my Linux distribution?
18.
Cannot print after a Windows 10 update (June 2020)
19.
I cannot print using my Brother machine on a wireless network (Mac)
20.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
21.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
22.
Discover the MAC address of the Brother network card
23.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
24.
Scan multiple pages into one file instead of each scan being saved as a separate file.
25.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
26.
Paper Jam
27.
Replace Ink
28.
How do I load envelopes into my machine?
29.
Where can I find my Brother machine's serial number?
30.
I am unable to print from a client PC to a printer on a print server. (Linux)