FAQs & Troubleshooting
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DCP-185C
214 Results
1.
Scan multiple pages into one file instead of each scan being saved as a separate file.
2.
Paper Jam
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
The edge of glossy paper is smudged.
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
7.
Scan and save a document in PDF format (Scan to File)
8.
Replace Ink
9.
I'm using Macintosh. What is the PreScan option used for?
10.
Can I adjust the Sleep Mode setting?
11.
I cannot save a file downloaded from the Brother support website (For Windows)
12.
How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
13.
The printer status is Offline or Paused.
14.
Where can I get FaceFilter Studio and what can I do with this application?
15.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
16.
What driver package format is supported by my Linux distribution?
17.
The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
18.
Print using only the black ink cartridge when the Color cartridges have run out.
19.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
20.
How do I load envelopes into my machine?
21.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
22.
Can I use AirPrint with my Brother machine?
23.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
24.
Change the printer driver settings (Windows/macOS)
25.
I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
26.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
27.
Is my Brother machine compatible with Windows Vista?
28.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
29.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
30.
I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?