FAQs & Troubleshooting
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35 Results
1.
(Video) Replace the Roller Kit
2.
I cannot save a file downloaded from the Brother support website (For Windows)
3.
How to identify your Operating System (OS).
4.
Download a file from the "Downloads" section and save it to Windows 8 computer.
5.
Change the brscan5 scan settings using XSane (Linux)
6.
Where can I download Brother iPrint&Scan application for Mac?
7.
Delete a network scanner entry. (Linux)
8.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
9.
A security warning appears when accessing Web Based Management via HTTPS.
10.
Command List of brscan. (Linux)
11.
Update the Driver or Firmware for your Brother machine
12.
What is the default password for my Brother machine?
13.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
14.
Configure the Scan to Email Feature (Linux)
15.
Your Brother Machine Cannot Scan over the Network
16.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
17.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
18.
Uninstall the drivers. (macOS 10.14 - macOS 12)
19.
Reset the Network Settings to Factory Default
20.
Uninstall the Brother Software and Drivers (Windows)
21.
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
22.
What driver package format is supported by my Linux distribution?
23.
Important points for specifying the scan area (Linux)
24.
Access Web Based Management
25.
The scanning speed is slow when scanning from my machine. (Windows)
26.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
27.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
28.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
29.
Discover the MAC address of the Brother network card
30.
Uninstall the drivers. (macOS 13 or greater)