FAQs & Troubleshooting
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32 Results
1. 06/08/2024
Where can I download Brother iPrint&Scan application for Mac?
2. 27/06/2024
The scanning speed is slow when scanning from my machine. (Windows)
3. 24/05/2024
What is the default password for my Brother machine?
4. 24/05/2024
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
5. 26/12/2023
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
6. 13/12/2023
Set up your Brother machine on a wireless network (Windows/macOS)
7. 30/11/2023
Install the Output Tray
8. 30/11/2023
Discover the MAC address of the Brother network card.
9. 30/11/2023
Check your machine's IP Address or Node Name
10. 29/11/2023
My PC does not have a USB port or the USB cable and USB port shape are different.
11. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
12. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
13. 23/01/2023
Update the Driver or Firmware for your Brother machine
14. 13/12/2022
How to identify your Operating System (OS).
15. 22/08/2022
Configure the Scan to Email Feature (Linux)
16. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
17. 20/04/2022
Uninstall the Brother Software and Drivers (Windows)
18. 14/04/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
19. 11/04/2022
Wireless setup is requesting a WPS PIN to complete the setup
20. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
21. 11/03/2022
Check the firmware version.
22. 29/11/2021
A security warning appears when accessing Web Based Management via HTTPS.
23. 29/11/2021
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
24. 12/10/2021
I cannot install Brother drivers on Debian 10 or later (Linux)
25. 29/07/2021
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
26. 06/07/2020
Change the brscan5 scan settings using XSane (Linux)
27. 06/07/2020
Important points for specifying the scan area (Linux)
28. 06/07/2020
What driver package format is supported by my Linux distribution?
29. 02/06/2020
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
30. 06/04/2020
Delete a network scanner entry. (Linux)