FAQs & Troubleshooting
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HL-5170DN
139 Results
31.
I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
32.
I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
33.
White lines appear across the page.
34.
What is the best printer driver to use-the PCL or BR-Script driver?
35.
Where do I find the complete User's Guide?
36.
Cannot print after a Windows 10 update (June 2020)
37.
Pre-Required Procedures (Linux)
38.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
39.
Download a file from the "Downloads" section and save it to Windows 8 computer.
40.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
41.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
42.
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
43.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
44.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
45.
Printouts have toner specks.
46.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
47.
Black toner marks appear across the page.
48.
Can I use non-Brother or third party supplies with the Brother machine?
49.
What is APIPA?
50.
How do I factory reset the print server?
51.
What is the BRAdmin Professional software used for?
52.
How do I change the print server password?
53.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
54.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
55.
All print jobs are aborted and nothing is printed. (Linux)
56.
When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
57.
I cannot print from my computer via USB.
58.
I cannot print from my computer via network. (For Windows)
59.
Where can I get the drivers and utilities that work with Mac OS X 10.6?
60.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?