FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/hl5040_all.jpg)
HL-5040
170 Results
31.
The image is ghosted.
32.
I cannot install Brother drivers on Debian 10 or later (Linux)
33.
When printing with monochrome laser printer, the print position shifts. (Linux)
34.
Open the Control Panel (For Windows)
35.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
36.
I cannot print from my computer via USB.
37.
None of the LEDs illuminate.
38.
What is Status Monitor and how can I turn it on?
39.
What kind of USB cable can I use?
40.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
41.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
42.
What kind of memory can I use?
43.
Can I print from DOS applications?
44.
Can I print using the IPP protocol on Windows XP?
45.
When trying to print from Mac OS® X the print queue is stopped.
46.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
47.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
48.
I want to change the paper tray and paper size settings. How do I change these things?
49.
How do I change the print server password?
50.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
51.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
52.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
53.
Large characters are printed incorrectly. (Linux)
54.
The driver installation finished successfully but I cannot print. (Linux)
55.
I want to print using CUPS while keeping SELinux enabled. (Linux)
56.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
57.
In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
58.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
59.
How do I print on transparencies etc?
60.
My Brother machine misfeeds paper.