FAQs & Troubleshooting
The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
Error messages do not appear when using the USB connection of my printer.