FAQs & Troubleshooting
Popular |
PJ-623
73 Results
1.
How do I install the printer driver from the CD-ROM? (for Windows)
2.
Printing is not possible. (USB connection)
3.
How to identify the printer's firmware version
4.
How to charge the rechargeable Ni-MH battery
5.
Where can I find my Brother printer's serial number?
6.
How to install the rechargeable Ni-MH Battery (Optional)
7.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
8.
How to connect to a DC power outlet (Optional)
9.
How do I transfer label templates with P-touch Transfer Express?
10.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
11.
I cannot save a file downloaded from the Brother support website (For Windows)
12.
What Android™ mobile application can I use?
13.
How do I print from a computer?
14.
How to charge the rechargeable Li-ion battery
15.
The print quality is poor, and the image is too light or dark.
16.
What is the Label List? (P-touch Editor 5.x for Windows)
17.
How do I transfer label or slip templates?
18.
What do the indicator lights mean?
19.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
20.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
21.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
22.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
23.
What is the JPEG printing and how can I use it?
24.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
25.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
26.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
27.
How do I clean the Platen Roller?
28.
Paper does not move through the printer even though the motor is running.
29.
How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
30.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)