FAQs & Troubleshooting
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MFC-J6520DW
233 Results
1. 06/08/2024
Where can I download Brother iPrint&Scan application for Mac?
2. 04/07/2024
Scan a document using Brother iPrint&Scan. (macOS only)
3. 19/06/2024
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
4. 05/06/2024
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
5. 14/02/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
6. 31/01/2024
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
7. 04/01/2024
Easy Scan to E-mail
8. 17/11/2023
"ControlCenter needs to be updated." - macOS 10.15 Catalina
9. 29/08/2023
Verify if the Brother machine has a dial tone.
10. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
11. 27/06/2023
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
12. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
13. 08/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
14. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
15. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
16. 01/06/2023
Add your Brother machine with AirPrint (macOS)
17. 01/06/2023
Delete print jobs from the print queue.
18. 16/05/2023
I cannot print from my computer via USB.
19. 26/04/2023
I cannot print using my Brother machine on a wired network. (Windows/macOS)
20. 10/04/2023
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
21. 07/04/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
22. 07/04/2023
I cannot print using my Brother machine on a wireless network (Windows)
23. 27/03/2023
"Offline" appears on the Status Monitor.
24. 27/03/2023
Install the built-in drivers (For Windows 8 and Windows 10)
25. 27/03/2023
Change the printer driver settings (Windows/macOS)
26. 27/03/2023
The printer status is Offline or Paused.
27. 17/03/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
28. 17/03/2023
I can print but cannot scan via network. (For Windows)
29. 17/03/2023
Open the "Scanners and Cameras" and Properties.
30. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows