FAQs & Troubleshooting
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MFC-J6520DW
231 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Print using only the black ink cartridge when the Color cartridges have run out.
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
7.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
8.
Load envelopes
9.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
13.
Scan a document and save the scanned image to a folder on a local or network hard disk
14.
Add your Brother machine with AirPrint (macOS)
15.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
16.
What is Brother iPrint&Scan?
17.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
18.
Where is the USB port on the machine?
19.
I cannot print using my Brother machine on a wireless network (Mac)
20.
"Offline" appears on the Status Monitor.
21.
I cannot find some option in the Printing preferences. (For Windows)
22.
Cannot Detect Ink Volume
23.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
24.
Scan a document and e-mail it as an attachment
25.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
26.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
27.
I cannot print using my Brother machine on a wireless network (Windows)
28.
(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
29.
Load photo paper
30.
How to identify your Operating System (OS).