MFC-J470DW FAQs & Troubleshooting MFC-J470DW Not your product? Sort by: Updated Date Popularity 3 Results 1. 11/02/2021 I am having an issue receiving faxes. 2. 29/05/2013 I cannot receive a color fax. 3. 11/05/2012 Why doesn't the machine answer when receiving a call? Fax FAQs & Troubleshooting