FAQs & Troubleshooting
Latest |
MFC-9970CDW
386 Results
31. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
32. 06/01/2023
Condensation
33. 19/12/2022
Can I use non-Brother or third party supplies with the Brother machine?
34. 19/12/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
35. 13/12/2022
How to identify your Operating System (OS).
36. 15/11/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
37. 15/11/2022
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
38. 15/11/2022
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
39. 17/10/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
40. 12/10/2022
Can I print from DOS applications?
41. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
42. 12/09/2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
43. 06/09/2022
Configure and use PC-FAX (CUPS) (Linux)
44. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
45. 22/08/2022
Configure the Scan to Email Feature (Linux)
46. 22/08/2022
I keep getting the error message "Authenticate Err (Authentication error)".
47. 09/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
48. 26/07/2022
Configure and use the Scan Key Tool (Linux)
49. 20/07/2022
Uninstall the drivers. (Mac OS X 10.5)
50. 30/06/2022
I can print but cannot scan via network. (For Mac)
51. 30/06/2022
Check the Node Name of the Brother machine
52. 30/06/2022
Scan a document into PaperPort™ using the TWAIN driver
53. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
54. 20/06/2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
55. 09/05/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
56. 02/05/2022
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
57. 20/04/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
58. 20/04/2022
Uninstall the Brother Software and Drivers (Windows)
59. 14/04/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
60. 11/04/2022
Wireless setup is requesting a WPS PIN to complete the setup