FAQs & Troubleshooting
Latest |
MFC-990CW
346 Results
1. 28/11/2024
I cannot install the printer driver or print in Windows 11.
2. 24/10/2024
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3. 15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
4. 19/06/2024
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
5. 05/06/2024
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
6. 14/02/2024
I cannot print using my Brother machine on a wireless network (Mac)
7. 14/02/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
8. 31/01/2024
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
9. 17/11/2023
"ControlCenter needs to be updated." - macOS 10.15 Catalina
10. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
11. 27/06/2023
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
12. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
13. 08/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
14. 01/06/2023
Delete print jobs from the print queue.
15. 16/05/2023
I cannot print from my computer via USB.
16. 26/04/2023
I cannot print using my Brother machine on a wired network. (Windows/macOS)
17. 10/04/2023
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
18. 07/04/2023
I cannot print using my Brother machine on a wireless network (Windows)
19. 27/03/2023
"Offline" appears on the Status Monitor.
20. 27/03/2023
Install the built-in drivers (For Windows 8 and Windows 10)
21. 27/03/2023
Change the printer driver settings (Windows/macOS)
22. 27/03/2023
The printer status is Offline or Paused.
23. 24/03/2023
Open the Status Monitor
24. 17/03/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
25. 17/03/2023
I can print but cannot scan via network. (For Windows)
26. 17/03/2023
Open the "Scanners and Cameras" and Properties.
27. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
28. 14/02/2023
Scan and save a document in PDF format (Scan to File)
29. 14/02/2023
Configure or change the settings of the ControlCenter 2 or 3 scanning options
30. 14/02/2023
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.