FAQs & Troubleshooting
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MFC-990CW
344 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
When I print, the pages are smudged with ink. What should I do?
3.
Scan and save a document in PDF format (Scan to File)
4.
Pre-Required Procedures (Linux)
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
The printer status is Offline or Paused.
7.
One or more of my colors are not printing (blank). What can I do?
8.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
9.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
10.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
11.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
12.
What is Brother iPrint&Scan?
13.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
14.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
15.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
16.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
17.
Replace Ink
18.
Download a file from the "Downloads" section and save it to Windows 8 computer.
19.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
20.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
21.
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
22.
I cannot install Brother drivers on Debian 10 or later (Linux)
23.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
24.
How do I load envelopes into my machine?
25.
I cannot print using my Brother machine on a wireless network (Windows)
26.
ControlCenter3 displays a blank screen at startup (Windows)
27.
Scan from the Brother iPrint&Scan application using Windows Phone.
28.
I cannot find some option in the Printing preferences. (For Windows)
29.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
30.
What driver package format is supported by my Linux distribution?