FAQs & Troubleshooting
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MFC-990CW
342 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
2.
When I print, the pages are smudged with ink. What should I do?
3.
ControlCenter3 displays a blank screen at startup (Windows)
4.
How do I store Speed Dial numbers on my Brother machine for easy dialing?
5.
Replace Ink
6.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
7.
Scan multiple pages into one file instead of each scan being saved as a separate file.
8.
Print using only the black ink cartridge when the Color cartridges have run out.
9.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
10.
What kind of Bluetooth enabled device can I use?
11.
Wireless setup is requesting a WPS PIN to complete the setup
12.
Change the printer driver settings (Windows/macOS)
13.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
14.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
15.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
16.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
17.
Can I print from or scan to Android™ Smartphone?
18.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
19.
Scan and save a document in PDF format (Scan to File)
20.
I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
21.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
22.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
23.
I cannot print using my Brother machine on a wireless network (Mac)
24.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
25.
I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
26.
How do I factory reset the network settings?
27.
What is the BRAdmin Professional software used for?
28.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
29.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
30.
I updated the Web BRAdmin and cannot enable the logging function.