FAQs & Troubleshooting
Latest |
MFC-9840CDW
365 Results
31. 15/11/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
32. 15/11/2022
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
33. 31/10/2022
Which E-mail packages are compatible with ControlCenter3?
34. 31/10/2022
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
35. 31/10/2022
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
36. 24/10/2022
What are supported file formats for the direct print feature?
37. 17/10/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
38. 12/10/2022
Scan a document into ScanSoft™ PaperPort™ 11SE
39. 12/10/2022
Can I print from DOS applications?
40. 11/10/2022
When I scan a document using ControlCenter, the scanned file size is too big.
41. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
42. 20/09/2022
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
43. 12/09/2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
44. 06/09/2022
Configure and use PC-FAX (CUPS) (Linux)
45. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
46. 22/08/2022
Configure the Scan to Email Feature (Linux)
47. 09/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
48. 08/08/2022
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
49. 03/08/2022
How do I use the "Print to file" feature?
50. 03/08/2022
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
51. 26/07/2022
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
52. 26/07/2022
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
53. 26/07/2022
Configure and use the Scan Key Tool (Linux)
54. 26/07/2022
When I print directly from the USB flash drive only an error page prints. What can I do?
55. 20/07/2022
Uninstall the drivers. (Mac OS X 10.5)
56. 20/07/2022
Configure and use the Scan to OCR feature in Windows.
57. 30/06/2022
I can print but cannot scan via network. (For Mac)
58. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
59. 20/06/2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
60. 31/05/2022
Duplex (two-sided) scan