FAQs & Troubleshooting
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MFC-8370DN
322 Results
1.
What is Brother iPrint&Scan?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
How to load numbered checks or forms in the paper tray?
4.
How to identify your Operating System (OS).
5.
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
6.
I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
7.
Download a file from the "Downloads" section and save it to Windows 8 computer.
8.
The printer status is Offline or Paused.
9.
Gray background
10.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
11.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
12.
Print on labels and envelopes from the MP tray.
13.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
14.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
15.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
16.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
17.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
18.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
19.
Can I print from or scan to Android™ Smartphone?
20.
Can I print from and scan to iPhone, iPod touch and iPad?
21.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
22.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
23.
How do I forward a fax to another fax machine when my machine has a mechanical problem?
24.
Wrinkles or creases
25.
Confirm that a FAX I sent was received correctly
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
Pre-Required Procedures (Linux)
28.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
29.
Install PaperPort™ 12SE / 14SE onto Windows 10.
30.
I cannot save a file downloaded from the Brother support website (For Windows)