FAQs & Troubleshooting
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HL-L9470CDN
122 Results
1.
Install the Brother Mobile Connect application (for mobile device)
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
Cartridge Error
4.
No Toner
5.
Enable the Brother machine's network interface.
6.
Print the Network Configuration Report
7.
Use Universal Print (Windows)
8.
Replace the Waste Toner Box
9.
Paper is Jammed Inside the Machine
10.
Replace the Drum Unit
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
Protect your Brother machine against unauthorised access over the network
13.
What is the recommended paper?
14.
What driver package format is supported by my Linux distribution?
15.
Wrong Toner Cartridge
16.
I cannot print on a wireless (Wi-Fi) network (Windows)
17.
How do I use Mopria™ Print Service (MPS) with my Brother machine?
18.
The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
19.
Adjust color settings by using the custom setting in the printer driver (Windows only)
20.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
21.
What is the default password for my BRAdmin or Web Based Management?
22.
Storage Full
23.
Paper is Jammed in the 2-sided Tray
24.
Paper is Jammed in the Back of the Machine
25.
Reset the Network Settings to the Factory Settings
26.
A security warning appears when accessing Web Based Management via HTTPS.
27.
I cannot print full-page photos or images using Email Print.
28.
Check the remaining ink or toner level (Linux)
29.
The downloaded driver's name is different from my machine's name. (Linux)
30.
Access Web Based Management