FAQs & Troubleshooting
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HL-5340D
135 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
5.
How do I install the Optional Tray Unit?
6.
The printer status is Offline or Paused.
7.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
8.
Printouts have wrinkles or creases.
9.
What can happen if the wrong paper is used in your machine.
10.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
11.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
12.
I am unable to print from a client PC to a printer on a print server. (Linux)
13.
Delete print jobs from the print queue.
14.
Download a file from the "Downloads" section and save it to Windows 8 computer.
15.
What is the difference between the toner cartridge and the drum unit?
16.
Can I use AirPrint with my Brother machine?
17.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
18.
Can I print from or scan to Android™ Smartphone?
19.
I cannot print from my computer via USB.
20.
The printer prints unexpectedly or it prints garbage.
21.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
22.
How do I print a Test page?
23.
What kind of paper can I use?
24.
What kind of memory can I use?
25.
Can I use non-Brother or third party supplies with the Brother machine?
26.
Can I print from DOS applications?
27.
Replace the drum unit.
28.
What is the printable area per page?
29.
How do I install additional memory?
30.
Print on labels and envelopes from the MP tray.