FAQs & Troubleshooting
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HL-2700CN
138 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
"JAM B" error appears on the LCD. What should I do?
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
5.
Does the optional lower tray unit handle legal size paper?
6.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
7.
Can I use non-Brother or third party supplies with the Brother machine?
8.
The printer status is Offline or Paused.
9.
Windows 10 Support Information
10.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
11.
Printouts have wrinkles or creases.
12.
"JAM E" error appears on the LCD. What should I do?
13.
"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
I cannot save a file downloaded from the Brother support website (For Windows)
16.
Delete print jobs from the print queue.
17.
How to identify your Operating System (OS).
18.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
19.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
20.
Change the printer driver settings (Windows/macOS)
21.
How do I perform a factory reset?
22.
What kind of memory can I use?
23.
"JAM C" error appears on the LCD. What should I do?
24.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
25.
What is the BRAdmin Professional software used for?
26.
I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
27.
I cannot print from my computer via USB.
28.
In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
29.
How do I clear error Stacker Full?
30.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.