FAQs & Troubleshooting
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HL-2700CN
138 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The printer status is Offline or Paused.
3.
"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
4.
Does the optional lower tray unit handle legal size paper?
5.
What kind of memory can I use?
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
I cannot save a file downloaded from the Brother support website (For Windows)
8.
How to identify your Operating System (OS).
9.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
10.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
11.
What driver package format is supported by my Linux distribution?
12.
What kind of paper can I use?
13.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?
14.
I cannot install Brother drivers on Debian 10 or later (Linux)
15.
Cannot print after a Windows 10 update (June 2020)
16.
Download a file from the "Downloads" section and save it to Windows 8 computer.
17.
In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
18.
How do I perform a factory reset?
19.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
20.
Printouts have wrinkles or creases.
21.
Can I use non-Brother or third party supplies with the Brother machine?
22.
"JAM E" error appears on the LCD. What should I do?
23.
"JAM C" error appears on the LCD. What should I do?
24.
"JAM B" error appears on the LCD. What should I do?
25.
What is the recommended paper?
26.
What is the Network Shared printing?
27.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
28.
I updated the Web BRAdmin and cannot enable the logging function.
29.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
30.
How do I replace the waste toner pack?