FAQs & Troubleshooting
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HL-2700CN
144 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Does the optional lower tray unit handle legal size paper?
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
Can I use non-Brother or third party supplies with the Brother machine?
5.
The paper is skewed when it's printed.
6.
"JAM E" error appears on the LCD. What should I do?
7.
"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
8.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
9.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
10.
How do I perform a factory reset?
11.
Printouts have wrinkles or creases.
12.
"JAM D" error appears on the LCD. What should I do?
13.
The printer status is Offline or Paused.
14.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
15.
How to identify your Operating System (OS).
16.
Change the printer driver settings (Windows/macOS)
17.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
18.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
19.
What kind of paper can I use?
20.
What kind of memory can I use?
21.
"JAM B" error appears on the LCD. What should I do?
22.
What is the BRAdmin Professional software used for?
23.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
24.
I cannot save a file downloaded from the Brother support website (For Windows)
25.
Delete print jobs from the print queue.
26.
Download a file from the "Downloads" section and save it to Windows 8 computer.
27.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
28.
Can I print from or scan to Android™ Smartphone?
29.
Can I print from and scan to iPhone, iPod touch and iPad?
30.
What can happen if the wrong paper is used in your machine.