FAQs & Troubleshooting
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HL-2600CN
166 Results
1.
The printer status is Offline or Paused.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Change color mode from a Windows® PC
4.
The machine does not print anything.
5.
"JAM E1" error appears on the LCD. What should I do?
6.
How do I print on envelopes?
7.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
8.
Change the printer driver settings (Windows/macOS)
9.
The paper is skewed when it's printed.
10.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
11.
I cannot save a file downloaded from the Brother support website (For Windows)
12.
Delete print jobs from the print queue.
13.
Download a file from the "Downloads" section and save it to Windows 8 computer.
14.
Can I print from or scan to Android™ Smartphone?
15.
I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
16.
I cannot print from Mac OS X.
17.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
18.
What is the optional DX-2600 used for and how do I install it?
19.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
20.
What is the Optional LT-26CL used for and how do I install it?
21.
Windows 10 Support Information
22.
Open the Control Panel (For Windows)
23.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
24.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
25.
What is the best printer driver to use-the PCL or BR-Script driver?
26.
I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
27.
I cannot print from my computer via network. (For Macintosh)
28.
Functions supported in the Windows 7 built-in drivers
29.
What are the difference between PCL Driver and BR-Script driver?
30.
Computer indicates that the printer it Powered Off.