FAQs & Troubleshooting
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SuperGalaxie 3000/3100D
75 Results
1. 12/07/2024
"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
2. 21/12/2023
How do I raise or lower the feed dogs?
3. 09/07/2019
"Remove the embroidery frame." message appears on the LCD. What does it mean?
4. 12/12/2018
It is difficult to pass the thread through the needle bar thread guide(hook).
5. 12/12/2018
How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
6. 12/12/2018
When thread got tangled.
7. 12/12/2018
Fabric and Thread
8. 06/08/2018
"This editing function cannot be used when the pattern is out of the red outline. Use this function after moving the pattern." message appears on the LCD. What does it mean?
9. 03/08/2018
"The foot controller cannot be used when the embroidery unit is attached. Remove the foot controller." message appears on the LCD. What does it mean?
10. 04/06/2018
"Raise presser foot lever." message appearing on the LCD. What does it mean?
11. 16/02/2017
When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
12. 29/07/2016
"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean and how do I clear it?
13. 29/07/2016
"Finish editing the pattern before sewing the pattern." message appears on the LCD. What does it mean?
14. 29/07/2016
"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
15. 29/07/2016
"This button does not operate when the embroidery unit is attached." message appears on the LCD. What does it mean?
16. 23/10/2015
Why does the lower thread keep breaking?
17. 21/10/2015
Combination of fabric, thread and needle
18. 14/05/2015
"Attach the embroidery frame." message appearing on the LCD. What does it mean and how do I clear it?
19. 14/05/2015
"Retrieving the pattern. Wait a moment." message appearing on the LCD. What does it mean and how do I clear it?
20. 14/05/2015
"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appearing on the LCD. What does it mean and how do I clear it?
21. 14/05/2015
"Can not change the configuration of the characters." message appearing on the LCD. What does it mean and how do I clear it?
22. 14/05/2015
"This key does not operate when the needle is down. Raise the needle and press the key again." message appearing on the LCD. What does it mean and how do I clear it?
23. 14/05/2015
"Data volume is too large for this pattern." message appearing on the LCD. What does it mean and how do I clear it?
24. 14/05/2015
Why is the outline sewing off the pattern?
25. 22/04/2015
How do I sew a blind hem?
26. 20/03/2015
Embroidery
27. 24/01/2014
How do I thread my machine?
28. 24/01/2014
How do I wind the bobbin?
29. 20/11/2012
Why does my thread keep jamming?
30. 20/11/2012
The thread tension is incorrect.