FAQs & Troubleshooting
Can character patterns using a TrueType font be cut (or drawn)?
Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
Support OS Information for CanvasWorkspace
N11001 appears on the computer screen.
E12002 appears on the computer screen.
List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
E11001 appears on the computer screen.
N11003 appears on the computer screen.
E11011 appears on the computer screen.
E11010 appears on the computer screen.
Shortcut Keys for CanvasWorkspace (Windows/Mac)
What file format can be used in CanvasWorkspace?
An error appears when trying to import a DXF file.
Instructions for “Fit to Path” Function on CanvasWorkspace (Windows/Mac)
The Exported Cut Data is Different from the Desired Data
Downloading Optional Design Pattern Collection
Instructions for sending patterns created in CanvasWorkspace to the cutting machine for cutting or drawing.
Can I create the cutting data for ScanNCut from vector graphics data?
What type of cut files and projects containing cut data other than built-in patterns are available?
E00009 appears on the computer screen.
E00003 appears on the computer screen.
Notice of change of name and URL for ScanNCutCanvas
How to create an account for CanvasWorkspace
How to register Your Machine with CanvasWorkspace
How can I transfer the created/edited data between CanvasWorkspace and my machine via a wireless network?
Can I transfer the data created from my computer or tablet to my ScanNCut machine directly?
How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
"This pattern cannot be used." appears on the LCD display screen.