FAQs & Troubleshooting
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FAX-878
35 Results
1. 17/10/2018
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2. 25/03/2016
Can I print from or scan to Android™ Smartphone?
3. 25/03/2016
Can I print from and scan to iPhone, iPod touch and iPad?
4. 27/01/2014
Can I confirm that the FAX was sent correctly?
5. 17/05/2013
How do I clean the print head?
6. 19/11/2012
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
7. 19/11/2012
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
8. 19/11/2012
I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
9. 19/11/2012
Why can't I copy or send? All the keys just beep 3 times.
10. 19/11/2012
Can I connect my External Answering Device in another room and still receive faxes?
11. 19/11/2012
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
12. 19/11/2012
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
13. 19/11/2012
What does the pseudo-ring (double ring) indicate in the F/T Mode?
14. 19/11/2012
Can I print a report that will show a listing of faxes I sent and received?
15. 19/11/2012
How do I print the received faxes that are stored in memory? (Fax Storage)
16. 19/11/2012
What is Distinctive Ring and how do I program it?
17. 19/11/2012
I am experiencing problems sending a fax, what can I do?
18. 19/11/2012
How do I program the date and time?
19. 19/11/2012
How do I improve the copy or fax quality?
20. 19/11/2012
What does "NG" on the Transmission Verification Report mean?
21. 19/11/2012
Why are my sent faxes always received with a black vertical line down the page?
22. 19/11/2012
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
23. 19/11/2012
My FAX/MFC will not Dial. Why?
24. 19/07/2011
My Brother machine has no power.
25. 15/02/2011
Do I need a telephone line to send and receive faxes with my Brother machine?
26. 27/01/2009
How do I know which receive mode to select?
27. 01/10/2008
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
28. 01/10/2008
How does the "FAX/TEL" Mode work?
29. 26/09/2008
"DOCUMENT JAM" error appears on the LCD. What should I do?
30. 26/09/2008
How do I set up a answering machine (TAD) to work on the same line as the fax?