1. 17/03/2023

Open the "Scanners and Cameras" and Properties.

2. 14/02/2023

Scan a document in Windows 8 and Windows 10.

3. 13/12/2022

How to identify your Operating System (OS).

4. 01/04/2022

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

5. 24/03/2022

I cannot save a file downloaded from the Brother support website (For Windows)

6. 10/11/2021

Open the Control Panel (For Windows)

7. 15/10/2020

Install PaperPort™ 12SE onto Windows 10.

8. 15/10/2020

Install Presto!® BizCard® onto Windows 10.

9. 17/10/2018

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

10. 15/10/2018

I do not have or lost the black and white calibration sheet.

11. 15/10/2018

My scanned images have black lines running through them, blank spaces, or just overall bad quality.

12. 25/03/2016

Download a file from the "Downloads" section and save it to Windows 8 computer.

13. 25/03/2016

Can I print from or scan to Android™ Smartphone?

14. 25/03/2016

Can I print from and scan to iPhone, iPod touch and iPad?

15. 23/03/2016

I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.

16. 05/11/2015

Install the scanner driver (For Mac OS X 10.4 - 10.10)

17. 05/11/2015

Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)

18. 05/11/2015

Clean the scanner. (For Macintosh)

19. 28/10/2015

The Brother scanner does not appear in the "Print & Fax", "Print & Scan" or "Printers & Scanners" Utility. (Mac OS X 10.4 -10.10)

20. 31/08/2015

I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)

21. 31/08/2015

Uninstall the scanner driver (For Windows)

22. 11/12/2014

Calibrate your scanner. (For Macintosh)

23. 11/12/2014

What kind of software can I use with my scanner?

24. 27/11/2014

I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)

25. 15/05/2014

I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.

26. 25/04/2013

Calibrate your scanner. (For Windows)

27. 25/04/2013

The scanner is connected but it will not feed paper or do anything else. (For Macintosh)

28. 25/04/2013

The scanner is connected but it will not feed paper or do anything else. (For Windows)

29. 25/04/2013

My unit has no power.

30. 21/02/2013

Install the scanner driver (For Windows)