FAQs & Troubleshooting
Popular |
DS-620
62 Results
1.
Cannot find the scanner (Error Code 2019: Initialization Failed)
2.
How to identify your Operating System (OS).
3.
What driver package format is supported by my Linux distribution?
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
Paper suitable for scanning
6.
Can I print from or scan to Android™ Smartphone?
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
Change the paper settings. (Using DSmobileCapture)
9.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
10.
Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
11.
Download a file from the "Downloads" section and save it to Windows 8 computer.
12.
Can I print from and scan to iPhone, iPod touch and iPad?
13.
Install PaperPort™ 12SE onto Windows 10.
14.
Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
15.
Loading the Carrier Sheet.
16.
The scan speed is too slow.
17.
Driver busy
18.
Calibrate your scanner.
19.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
20.
Install Presto!® BizCard® onto Windows 10.
21.
I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
22.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
23.
Change the image settings. (Using DSmobileCapture)
24.
I cannot install the scanner drivers.
25.
The scanned image is skewed.
26.
OCR feature does not work.
27.
My scanner gets warm.
28.
My scanner is connected but it will not feed my document or do anything else.
29.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
30.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)