1. 17/05/2021

I cannot scan via network.

2. 19/03/2021

I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)

3. 16/11/2020

Brother iPrint&Scan cannot find my Brother machine (macOS)

4. 16/11/2020

I cannot scan a document using Brother iPrint&Scan (Windows/macOS)

5. 17/05/2019

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

6. 21/01/2019

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

7. 22/11/2018

Authentication Error, contact your administrator.

8. 14/11/2018

I am sharing my Brother machine. I can print but cannot scan.

9. 03/04/2017

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2 or Windows Server 2016.

10. 25/03/2016

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.