FAQs & Troubleshooting
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DCP-8020
185 Results
1.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
2.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
3.
Does NC-2200w work with Windows Vista?
4.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
5.
Can I print from or scan to Android™ Smartphone?
6.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
7.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
8.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
9.
The machine does not print anything.
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
11.
Delete print jobs from the print queue.
12.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
13.
What driver package format is supported by my Linux distribution?
14.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
15.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
16.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
I cannot print from my computer via network. (For Macintosh)
19.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
20.
The paper is skewed when it's printed.
21.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
22.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
23.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
24.
How do I install additional memory?
25.
Open the "Scanners and Cameras" and Properties.
26.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
27.
How to identify your Operating System (OS).
28.
I cannot print from my computer via USB.
29.
Change the printer driver settings (Windows/macOS)
30.
The printer status is Offline or Paused.