FAQs & Troubleshooting
Popular |
DCP-585CW
288 Results
1.
Open the "Scanners and Cameras" and Properties.
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
Can I print from or scan to Android™ Smartphone?
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
Print using only the black ink cartridge when the Color cartridges have run out.
6.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
7.
Scan and save a document in PDF format (Scan to File)
8.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
9.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
10.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
11.
How do I know which side up my photo paper should be in the tray?
12.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
13.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
14.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
15.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
16.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
17.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
18.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
19.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
21.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
22.
Paper Jam
23.
How do I load envelopes into my machine?
24.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
25.
What is Brother iPrint&Scan?
26.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
27.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
28.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
29.
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
30.
Is my Brother machine compatible with Windows Vista?