FAQs & Troubleshooting
Popular |
DCP-560CN
232 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
4.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
5.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
6.
Scan and save a document in PDF format (Scan to File)
7.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
8.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
9.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
10.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
11.
How do I know which side up my photo paper should be in the tray?
12.
The printer status is Offline or Paused.
13.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
14.
I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
15.
Pre-Required Procedures (Linux)
16.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
17.
How to identify your Operating System (OS).
18.
Change the printer driver settings (Windows/macOS)
19.
How do I clear Machine Error 46?
20.
Scan multiple pages into one file instead of each scan being saved as a separate file.
21.
How do I clear the message "PAPER JAM" from the display?
22.
How do I load paper?
23.
I cannot install Brother drivers on Debian 10 or later (Linux)
24.
What driver package format is supported by my Linux distribution?
25.
Cannot print after a Windows 10 update (June 2020)
26.
Windows 10 Support Information
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
Protect your Brother machine against unauthorised access over the network
29.
Can I print from or scan to Android™ Smartphone?
30.
The edge of glossy paper is smudged.