FAQs & Troubleshooting
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DCP-185C
214 Results
1.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
2.
Scan and save a document in PDF format (Scan to File)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
How do I load envelopes into my machine?
5.
Can I print from or scan to Android™ Smartphone?
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
Can I use AirPrint with my Brother machine?
8.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
9.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
10.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
11.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
12.
Paper Jam
13.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
14.
I cannot find some option in the Printing preferences. (For Windows)
15.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
16.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
17.
How do I know which side up my photo paper should be in the tray?
18.
Print using only the black ink cartridge when the Color cartridges have run out.
19.
Replace Ink
20.
Locate files scanned with ControlCenter3 (For Windows)
21.
The printer status is Offline or Paused.
22.
Is my Brother machine compatible with Windows Vista?
23.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
24.
Install PaperPort™ 12SE / 14SE onto Windows 10.
25.
Scan a document into ScanSoft™ PaperPort™ 11SE
26.
To install the printer driver easily using a tool. (Linux)
27.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
28.
Download a file from the "Downloads" section and save it to Windows 8 computer.
29.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
30.
Locate files scanned with ControlCenter2 (For Macintosh)