FAQs & Troubleshooting
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111 Results
1.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
2.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
3.
Wireless setup is requesting a WPS PIN to complete the setup
4.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
7.
How to identify your Operating System (OS).
8.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
9.
Configuring frequently-used scan settings on your Brother machine.
10.
Configuring frequently-used scan settings on your computer.
11.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
12.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
13.
Replace Reverse Roller
14.
Can I print from or scan to Android™ Smartphone?
15.
Document Jam
16.
Reset the Scheduled maintenance counter
17.
When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
18.
Your Scanner Cannot Be Detected on the Network During Installation
19.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
20.
Scan error due to length, reduce length
21.
My Brother machine could not be found over the network when I installed drivers on my computer.
22.
Paper suitable for scanning
23.
"Multifeed detection" or "Multifeed Detection Error"
24.
Replace Pick up roller
25.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
26.
Duplex (two-sided) scan
27.
Unable to Scan XX
28.
Discover the MAC address of the Brother network card
29.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
30.
Open the "Scanners and Cameras" and Properties.