FAQs & Troubleshooting
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50 Results
1.
Scanning and Other Problems
2.
Load Business Cards
3.
Load Standard Size Documents
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
Load a Plastic Card
6.
Replace the Pick Up Roller
7.
Install PaperPort™ 12SE / 14SE (Windows)
8.
Check the Serial Number
9.
How to identify your Operating System (OS).
10.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
11.
Download a file from the "Downloads" section and save it to Windows 8 computer.
12.
Save Scanned Documents on Your Computer
13.
Load Receipts, Clippings, Photos, and Other Documents
14.
Load Documents Longer than Standard Size
15.
Service Call Indications
16.
Reset Your Brother Machine
17.
Uninstall Scan-key-tool. (Linux)
18.
Load Non-standard Size Documents
19.
Load Documents
20.
I cannot install Brother drivers on Debian 10 or later (Linux)
21.
What driver package format is supported by my Linux distribution?
22.
Acceptable Documents
23.
Replace the Brake Roller
24.
Document Jam
25.
Important points for specifying the scan area (Linux)
26.
Error and Maintenance Indications
27.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
28.
Reset the Usage Counters
29.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
30.
Configure the Scan to Email Feature (Linux)