FAQs & Troubleshooting
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PT-9600
106 Results
1.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
2.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
3.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
4.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
5.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
6.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
7.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
8.
Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
9.
How do I create a label using a template? (P-touch Editor 5.0 for Windows)
10.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
11.
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
12.
Printing is not possible. (P-touch Editor 5.0 for Mac)
13.
How do I create an Address Label? (P-touch Editor 5.x for Windows)
14.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
15.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
16.
I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
17.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
18.
How do I create name badges by joining "First Name" and "Last Name" fields together?
19.
How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
20.
I want to print without excess tape before the label.
21.
The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
22.
How do I transfer label or slip templates?
23.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
24.
Can my printer use TZ/TZe tapes?
25.
How can I make vertical labels? (P-touch Editor 5.1 for Mac)
26.
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
27.
Can I directly operate my printer from a self-developed application software and print a label?
28.
The top and base layers of the laminated tape are misaligned.
29.
(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
30.
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)